GDPR and privacy policy

1- Introduction :

The General Data Protection Regulation (GDPR), which entered into force on May 25, 2018, defines the principles to be observed when collecting, processing and storing personal data. They also guarantee the rights for the people concerned.

The HÔTEL PYRÈNE company undertakes to ensure that the collection and processing of your data is carried out in a lawful, fair and transparent manner, in accordance with the general data protection regulations (RGPD) which entered into force on 25 May 2018 and the Data Protection Act 1978 amended.

The collection of personal data from its prospects and customers is limited to what is strictly necessary, in accordance with the principle of data minimization, and indicates the purposes of the collection of this data, whether providing this data is optional or mandatory. to manage requests and who can read them.

2 - Definitions:

The Publisher: The person, natural or legal, who publishes online communication services to the public.

The Site: All the Internet pages and online services offered by the Publisher.

The User: The person using the Site and the services.

3 - Nature of the data collected:

As part of the use of the Site, the Publisher may collect the following categories of data concerning its Users:

– Civil status, identity, identification data (name, first name, email, phone number, address …)

– Data relating to professional life (CV, education, professional training, distinctions, etc.)

– Connection data (IP addresses, event logs, etc.)

– Location data (movements, GPS, GSM data, etc.)

In accordance with the Data Protection Act, information relating to racial or ethnic origins, political, philosophical or religious opinions, trade union membership, health or sex life, genetic data and biometric data of a person are not collected and are prohibited (sensitive data).

HÔTEL PYRÈNE undertakes to keep in writing a register of all categories of processing activities carried out as responsible for processing the aforementioned data.

4 - Which data are compulsory or optional?

When you decide to provide us with some of your personal data through our collection forms, certain fields are marked with an asterisk.

This asterisk indicates that the data must be completed for the management of your request.

If you do not complete the corresponding fields, you will not be able to send the form (examples: request for estimate, request for information, etc.).

The other data not marked with an asterisk do not have to be filled in, they are optional data.

5 - Who will be able to see your data?

The recipients of your collected data are only authorized and determined persons of HÔTEL PYRÈNE in principle (unless specified in the form when transmission to a third party is necessary to manage your request).

These people are those who, by virtue of their function, are legitimate to have your data communicated in order to achieve the purposes which will have been previously described to you.

HÔTEL PYRÈNE undertakes to ensure that any subcontractor presents sufficient contractual guarantees as to the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of European data protection regulations.

HÔTEL PYRÈNE may call on one or more subcontractor (s) to carry out specific processing activities which will be subject to the conditions of this Policy.

Any subcontractor will not be authorized to call on a subcontractor himself without the prior written consent of HÔTEL PYRÈNE.

a – Communication to the authorities on the basis of legal obligations

On the basis of legal obligations, your personal data may be disclosed in application of a law, regulation or by virtue of a decision of a competent regulatory or judicial authority.

In general, we undertake to comply with all legal rules that could prevent, limit or regulate the dissemination of information or data and in particular to comply with Law No. 78-17 of 6 January 1978 relating to the IT, files and freedoms and the General Data Protection Regulation (GDPR) of the European Union.

b – Communication to third parties according to account settings

Your personal data is strictly confidential and cannot be disclosed to third parties, except in the event of an express agreement obtained through your account settings.

c – Communication to third party partners

We may make certain personal data available to strategic partners who work with us, for the provision of products and services or who help us market our products to customers.

d – Commitment on the applicability of the privacy policy

In the event that your personal data is communicated to a third party, HÔTEL PYRÈNE will ensure that the latter is required to apply confidentiality conditions identical to those of the site.

e – Prior information and possibility of opt-out before and after the merger / acquisition

In the event that we take part in a merger, acquisition or any other form of asset transfer, we are committed to guaranteeing the confidentiality of your personal data and to informing you before they are transferred. or subject to new confidentiality rules.

6 - How long are your data kept?

a – Data retention for the duration of the contractual relationship

In accordance with article 6-5 ° of law n ° 78-17 of January 6, 1978 relating to computers, files and freedoms, personal data being processed are not kept. beyond the time necessary for the performance of the obligations defined at the time of the conclusion of the contract or the predefined duration of the contractual relationship. Once this period has passed, your data will be deleted or archived in accordance with the applicable legal rules.

b – Retention of anonymized data beyond the contractual relationship / after deletion of the account

We keep personal data for the time strictly necessary to achieve the purposes described in this Policy. Beyond this period, they will be anonymized and kept for exclusively statistical purposes and will not give rise to any exploitation of any kind.

c – Deletion of data after deletion of the account

Data purge means are put in place in order to provide for their effective deletion as soon as the retention or archiving period necessary for the fulfillment of the determined or imposed purposes is reached. In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you also have the right to delete your data which you can exercise at any time by contacting

Our CEO: Fabienne ROUZAUD – Email:

Or by post to HÔTEL PYRÈNE – Rue Serge Denis – 09000 FOIX

d – Data deletion after 3 years of inactivity

For security reasons, if you have not authenticated on the Site or if you have not engaged in active behavior (click on a link) for a period of three years, you will receive an email inviting you to connect as soon as possible, otherwise your data will be deleted from our databases.

7 - How are your data secure?

The personal data collected as part of the services offered on are processed according to secure SSL / TLS 1.2 (http (s)) protocols and allow HÔTEL PYRÈNE to manage the requests received in its computer applications.

Physical and logical security means to protect your personal data from unauthorized access, misuse, disclosure, loss and destruction are in place.

However, it is your responsibility to ensure that the computer you are using is adequately secured and protected against malicious software such as Trojans and viruses. Take appropriate security measures (examples: updating anti-virus programs, firewall software, not using software from questionable sources, etc.), in order to protect yourself from the risks of data and passwords. that you use may be disclosed to unauthorized third parties.

a – User information in the event of a security breach

We undertake to implement all the appropriate technical and organizational measures using physical and logistical means of security in order to guarantee an appropriate level of security with regard to the risks of accidental, unauthorized or illegal access, disclosure, alteration, loss or destruction of personal data concerning you.

In the event that we become aware of illegal access to your personal data stored on our servers or those of our service providers, or of unauthorized access resulting in the realization of the risks identified above, we undertake at :

Notify you of the incident as soon as possible if this meets a legal requirement;

Examine the causes of the incident;

Take the necessary measures within reason to lessen the negative effects and prejudices that may result from said incident;

Notify the CNIL, 72 hours at the latest, after having read it

b – Limitation of liability

Under no circumstances can the commitments defined in the point above relating to the notification in the event of a security breach be assimilated to any recognition of fault or responsibility for the occurrence of the incident in question.

8 - How to exercise your IT and Freedoms rights?

In accordance with the Data Protection Act of 6 January 1978 in its applicable version and the GDPR in force on 25 May 2018, HÔTEL PYRÈNE clearly informs you about the processing of personal data that it implements as part of its activity , how data is collected, used and protected.

Anyone can exercise their right of access, rectification, opposition, limitation of processing, deletion and portability of data concerning them.

If certain requirements are met, you have the right:

To rectify incorrect personal data;

To delete personal data;

To oppose the processing of your personal data;

To limit the processing of your personal data;

Portability of personal data

– to receive the personal data that you have provided to us in a structured, commonly used and machine-readable format and to transmit them to another data controller.

Post-mortem rights

– you can decide to issue directives relating to the retention, erasure and communication of your personal data after your death. These directives are implemented by HÔTEL PYRÈNE, by your heirs or by any other person designated by you in your directives.

You can change or revoke your guidelines at any time.

In the absence of instructions, or in the absence of any indication to the contrary in your instructions, your heirs may:

Obtain your personal data if they are useful for the liquidation and sharing of the estate, obtain your personal data similar to family memories, close your account, oppose the continued processing of your data personal data, or have them updated.

You can learn more about these rights here: To assert your rights, please contact the Data Protection Officer, Madame Fabienne ROUZAUD, who will give you an answer no later than one month following the request for access or rectification. Or contact our Customer Service on 05 61 65 48 66

We inform you of the existence of the “Bloctel” telephone canvassing opposition list, on which you can register here:

9 - What is a "cookie"?

A “cookie” is a file of limited size, generally made up of letters and numbers, sent by the internet server to the browser cookie file located on your computer’s hard drive.

10 - Storage period for cookies

We use various cookies on the site to improve the interactivity of the site and our services. In accordance with the recommendations of the CNIL, the lifespan of cookies is not extended on each visit. The User’s consent must therefore be renewed.

11 - Applicable law and language

This Privacy Policy is governed by French law. They are written in French. In the event that they are translated into one or more languages, only the French text will prevail in the event of a dispute. The invalidity of a clause does not invalidate the Privacy Policy.

The temporary or permanent non-application of one or more clauses hereof by the Publisher shall not constitute a waiver on its part of the other clauses hereof which continue to produce their effects.



Updated 25 May 2018

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